Privacy Policy

Hale CPR LLC
Last Updated: September 3, 2026

Hale CPR LLC (“Hale CPR,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, registering for a CPR training course, scheduling an appointment, communicating with our staff, or otherwise using our services.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

Hale CPR LLC may collect personal information that you voluntarily provide to us, including:

First and last name
Email address
Mobile phone number
Mailing or billing information
Course registration information
Appointment information
Training location
Certification-related information
Communications and support requests
Payment and transaction information
Other information you voluntarily provide while registering for or participating in our services

We may also automatically collect certain technical information when you visit our website, including browser type, device information, IP address, and website usage information.

How We Use Your Information

Hale CPR LLC may use your information to:

Process course registrations
Manage appointments and training sessions
Provide CPR and healthcare training services
Send appointment confirmations
Send appointment reminders
Notify you of appointment or course cancellations
Provide scheduling and registration information
Respond to student questions and support requests
Provide information related to courses for which you have registered
Process payments
Maintain student and training records
Provide customer service
Improve our website and services
Comply with applicable legal and regulatory requirements

SMS/Text Messaging

Hale CPR LLC may send SMS/text messages to individuals who have expressly opted in to receive text communications.

Our SMS program is used primarily for transactional and informational communications related to CPR training courses and appointments, including:

Appointment confirmations
Appointment reminders
Appointment or course cancellations
Registration-related notifications
Course-related notifications
Student support communications
Responses to customer inquiries

Customers provide consent to receive SMS messages by entering their mobile phone number and checking the SMS opt-in checkbox on our online registration page.

SMS consent is voluntary and is not a condition of purchasing a course or service.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message.

For assistance, reply HELP or contact Hale CPR LLC through our website at halecpr.com.

Opting out of SMS communications will not prevent you from receiving communications through other methods when necessary to provide services you have requested.

Mobile Information and SMS Consent

Hale CPR LLC does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Mobile information and text messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Information may be provided to service providers that assist Hale CPR LLC in delivering communications or providing services to our customers, such as telecommunications, messaging, website, payment-processing, and technology providers. These providers may only use the information as necessary to provide services on behalf of Hale CPR LLC.

SMS opt-in consent is specific to Hale CPR LLC and is not transferred, sold, rented, or provided to another business for its own marketing purposes.

Sharing of Personal Information

Hale CPR LLC may use third-party service providers to assist with business operations, including:

Website hosting
Course registration
Appointment management
Payment processing
Email communications
SMS communications
Customer relationship management
Technology and software services

We may provide these service providers with information reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, regulation, court order, legal process, or when reasonably necessary to protect the rights, safety, or property of Hale CPR LLC, our customers, or others.

We do not sell personal information for third-party marketing purposes.

Payment Information

Payments may be processed through third-party payment processors. Hale CPR LLC may not directly store complete payment card information when transactions are processed by these providers.

Payment processors maintain their own privacy and security practices regarding information submitted through their services.

Data Security

Hale CPR LLC takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and training records, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate website functionality, understand website usage, remember preferences, and improve the user experience.

Your browser may allow you to control or disable certain cookies.

Third-Party Services and Links

Our website may contain links to third-party websites or use third-party platforms to provide registration, scheduling, payment, or other services.

Hale CPR LLC is not responsible for the privacy practices of independently operated third-party websites. We encourage users to review the privacy policies of those services when providing information directly to them.

Children’s Privacy

Hale CPR LLC does not knowingly collect personal information online from children under 13 without appropriate authorization or consent when required by law.

If we become aware that information has been collected from a child in violation of applicable law, we will take reasonable steps to address the information appropriately.

Your Choices

You may contact Hale CPR LLC to request assistance regarding personal information you have provided to us.

You may also:

Reply STOP to opt out of SMS messages.
Reply HELP for assistance with SMS communications.
Use unsubscribe options provided in applicable email communications.
Contact us regarding questions about your information or this Privacy Policy.

Changes to This Privacy Policy

Hale CPR LLC may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable requirements.

Changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions regarding this Privacy Policy or Hale CPR LLC’s privacy practices, please contact us:

Hale CPR LLC

Phone: (570) 281-8164

Website: halecpr.com

For SMS assistance, reply HELP to a Hale CPR LLC text message.

To discontinue SMS messages, reply STOP at any time.